請進入平台首頁，點選右上方「註冊」選項，填寫註冊資料，填寫完成後送出，系統會送一封驗證信至註冊申請的信箱，請至信箱中點選驗證連結，以完成帳號啟用，即可進入平台操作使用。
Please enter the platform’s main page, click “Register” on the upper right corner, and fill in the registration information. After you have finished filling out
information, the system will send a confirmation letter to the registered email address. Click the received confirmation link to complete account signup, and
now you are free to log in to use the platform.
平台試營運期間，建議由課程使用者註冊後，將帳號密碼提供給配合之驗證單位，由驗證單位統一購買課程與後續補考作業。若課程使用者自行由境外刷卡購買課程而衍生的手續費需自行負擔。
During the platform’s trial operation, we suggest course users to provide their account and password to the cooperating certificate authority after registration,
and said authority shall conduct a unified purchase of courses and make-up tests. If a course user purchases courses via a foreign card, he or she is liable for
the produced handling fee.
請先確認是否曾經註冊過，若曾經註冊，請以先前申請之帳號與密碼登入平台，若操作上有任何問題，歡迎來信詢問，將由專人為您協助處理。
Please make sure if you have registered on the platform before. If yes, please log in using the account and password you registered for in the past. Please
feel free to e-mail us for inquiries if you encounter any technical difficulties, our staff shall provide the support you need.
請先確認註冊申請的信箱是否正確，並請確認信箱內的收件夾、廣告郵件及垃圾郵件是否有驗證信件，若操作上有任何問題，歡迎來信詢問，將由專人為您協助處理。
Please make sure if the e-mail you provided during registration is correct, as well as check your inbox, junk mail, and spam folder to see if the confirmation
letter is there. Please feel free to e-mail us for inquiries if you encounter any technical difficulties, our staff shall provide the support you need.
當您忘記密碼時，可以點選會員登入頁中的忘記密碼，輸入您註冊的帳號時的電⼦信箱，系統會透過電⼦郵件向您寄送重設密碼的⽅式。
If you forget your password, please click the “Forgot Password?” button on the Membership log in page and enter the e-mail address you used to register for
an account. The system will send you the reset password method via e-mail.
1. 點選「個人資料」。
2. 個人資料：可修改密碼及個人基本資料，修改後點選下方「更新資料」即可。
1. Click “My Information.”
2. “My Information” page: You are permitted to change your password and edit personal information, after you are done with the changes, please click the
“Update Information” button below.
帳號無法共用，每位使用者需使用個別帳號進行註冊。
Accounts are not allowed to be shared. Each user is assigned their own account during registration.
本平台有提供學員操作手冊，位於平台首頁右下方，「操作說明」選項，點選後即可下載有機農產品驗證稽核人員線上訓練平台(操作手冊)。
Our platform offers Instructions（Student Learning Manuals）at the lower right corner of the platform homepage. Click it to download the manual of Organic
Agricultural Product Certification Auditor Online Training Platform.
請來信客服信箱：aotp@oapc.org.tw，詢問相關問題，將由專人為您協助處理。
Please submit your questions through an e-mail to our customer service at aotp@oapc.org.tw, and our staff shall provide the support you need.
訂單成立後學習效期為期2個月，即2個月內完成課程修習與測驗，才能取得證書。
Your learning period will be two months after the order is set. This means that you will be given a certificate only if the course learning and tests within two
months.
可能會出現以下2種情況:
1. 如果課程影片載入過慢或者觀看不流暢，可以嘗試下列六種方式來獲得改善：
A. 稍微降低觀看課程影片的「解析度」。
B. 檢查所在的地方網路環境是否良好，並且可以更換網路來源或是到訊號較好的地方使用。
C. 所在的網路環境，有阻擋外部服務的限制，有阻擋屏障（例如在公司的內部網路中），因此請更換網路環境、或是聯繫網路管理人員協助解決。
D. 清除瀏覽器快取。
E. 更換瀏覽器（Chrome、Edge、Safari）。
F. 將瀏覽器更新到最新版本。
2. 若是在觀看多個影片後，突然無法載入影片：
請關閉視窗，重新開啟視窗進入平台網站，若無法解決，請擷取畫面，來信至客服信箱詢問，將安排技術人員排查。
There could be two possibilities:
1. If the video loads too slowly or is lagging, you can select one of the following six methods to solvethis:
A. Slightly lower the definition of the course video.
B. Check if the Wi-Fi signal is stable where you are or changing the Internet source and switching to another place with a stronger signal are doable
solutions.
C. Your current Wi-Fi environment may have something blocking external services (such as a company’s internal Wi-Fi), so please change your Wi-Fi
surroundings or contact Internet administrators for support.
D. Clear browser cache.
E. Change browsers (Chrome, Edge, Safari).
F. Update browser to the latest version.
2. If the course video is suddenly unable to load after viewing multiple videos, then:
Please exit the tab and reload to enter the platform website. If the problem remains, take a screenshot, and send it to our customer service e-mail for
inquiry, we shall have technical experts to help you.
測驗時，請勿開啟其他分頁或點擊任一視窗。進行測驗時若開啟其他分頁或點擊任一視窗，測驗頁面將隨即自動關閉，並結束該次測驗；若要再進行測驗，請加購課程補考，一種課程類別僅限一次補考機會。
Please do not open other tabs or click on any window during tests. If there are other tabs open or if any window is clicked during the test, the testing page automatically shuts down and ends the quiz. If you want to retake it, please purchase the course make-up exam, you are only given one make-up exam for each field.
一個領域產製一份證書，該領域課程要全部閱讀完才能測驗(例如：購買農糧課程必須個別閱讀完法規、農糧知識、農糧稽核等三領域課程)，當個別領域的課程閱讀完成後，點選「開始測驗」按鈕，即可開始進行該領域測驗，若測驗通過，您可以至「個人選單」>「學習紀錄」，並在通過測驗的課程後方點選「證書列印」下載或列印課程證書，一個領域提供一份證書(例如：通過農糧課程，則可申請法規、農糧知識、農糧稽核等三張證書，因法規為通識課程，所以僅需修習一次，產製一張證書)。
There is one certificate per field, and you can only take the test after all the courses in said field are studied (e.g., If you buy the Crops Course,
it is mandatory to complete studying all the videos in Regulations, Knowledge of Crops, and Audit of Crops). Once you are done with each
course, please click the “Start Test” button, and you may start taking the test. If you pass, you can head to “My Menu” > “Learning History” and
click “Print Certificate,” which is on the bottom of the course page, to download or print your course certificate. Please remember that there is
ONLY one certificate per field (e.g., If you pass the Crops Course, you can apply for three certificates, namely for Regulations, Knowledge of
Crops, and Audit of Crops. However, due to Regulations, this course counts as a liberal course, so it is only required to take once, thus
producing only one certificate).
測驗未及格者，一個領域可加購一次補考，一個領域僅限一次補考機會。若已進行兩次考試仍未通過測驗者，請來信告知維運人員，將儘快協助處理。
For those who fail, one make-up test is available for purchase per field, and is also the only opportunity for you to redo the test. If you have taken the test twice and still have not passed, please write an email to the maintenance staff for assistance.
請先登入，即可在購物車進行「課程購買」或是進行「訂單紀錄」查詢:
A.點選欲購買「課程」，將課程加入購物車中。
B.確認訂單明細無誤後，點選「前往付款」進行課程繳費。
Please log in first, and you can proceed to “Purchase Course” in your cart or search in “Order History.”
A. Click the “Course” you are about to purchase and add it to cart.
B. After checking that there are no errors in the order details, click “Proceed to Payment” to pay for the course.
完成課程購買後，取得購買課程的課程代碼。課程代碼可以於「我的課程」中查詢。
After completing your purchase, you can acquire the course code. It can be found in “My Courses.”
課程購買完成後，至購物車頁面，點選頁面左上方「訂單紀錄」，下載購買證明、查看「交易時間」與「付款金額」，儲存或列印購買證明。
After completing your purchase, please click “Order History” on the shopping cart page’s upper left side. Here you can download Proof of Purchase, check
“Transaction Time” and “Amount Paid,” as well as save or print your Proof of Purchase.
購買課程後，3日內未開啟課程學習之情況下，可申請全額退費，若超過3日或已閱讀課程，則不予退費。
If the course has not started within three days of purchase, you can apply for a full refund. If it has already exceeded three days or the course has started,
then there would be no refunds.
購買多個領域課程將有組合方案。
Yes, we offer bundle deals for purchasing multiple courses.
請來信aotp@oapc.org.tw或請電聯04-22840145 有機農業推動中心
Please send an email to aotp@oapc.org.tw or call the Organic Agriculture Promotion Center at +886 4-22840145 .